FAQ

What types of payment do you accept?

Credit card

We accept all types of credit cards, both international & local as long as it's a MasterCard OR Visa.

Do you accept debit cards?

Yes! We accept debit cards as long as it's a MasterCard OR Visa.

PayPal

PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. For more information visit About Paypal

How do I sign up for PayPal?

You can sign up for a PayPal account by going to Create Paypal account.

Who do I contact if I have a problem with my PayPal account?

Unfortunately, we are not in a position to assist with PayPal account problems. Please contact PayPal customer services.

When will my payment be deducted from my PayPal account?

Payment will be deducted from your PayPal account immediately.

My items haven't arrived yet. What can I do?

Our aim is to have your items shipped to you as fast as possible. If your items have still not arrived, don’t worry. Please allow at least 1 - 14 business days for your order to arrive depending on the given estimated delivery time on your product. If you have purchased more than 1 item, you may receive your purchases at different times.

If you have any concerns, please do not hesitate to contact Customer Service at asuaa890@gmail.com or call us at 07-2366966 from 9am to 9pm daily, 7 days a week.

Who are our logistic partners?

Orders are shipped via GDex Courier , and Ta-q-bin for COD orders. Our partners are just as dedicated as we are in delivering your products to you as soon as possible.